Security and electronic solutions
Proven and trusted partners in security and protection services
Max Facility’ security team has the proven infrastructure, resources, and experience required to be a trusted provider of a range of security services. We are a full security partner with all the relevant experience in-house. We focus on delivering outstanding core security services supported by other risk and customer based services. We operate at over 180 sites across the country including metropolitan, regional and remote locations. Our comprehensive service offerings are delivered to a diverse cu
An end-to-end service
We understand that one single incident could damage your brand and business. Our experience across a broad range of operational contexts, and expertise across the full spectrum of security service lines, enables us to individually tailor service solutions to fit the unique nature of the environment in which you operate. We protect our clients, their assets and patrons through a broad range of physical and electronic security solutions, including digital security, monitoring, guarding, patrols, and crowd management.
Customer service excellence
Our personnel will often be the first point of contact for your customers. Customer service excellence is a recognized quality of our security team and a founding principle of our security approach. As our staff are continually in the public eye we invest heavily in training to ensure they understand and deliver to the highest standards of customer service ensuring satisfaction is achieved at all times. Our customer service focus is demonstrated through our organizational structure, and our hands-on approach is a unique differentiator. The structure is based on a single account manager servicing 3,000 man-hours per week; a vast improvement on the industry average of 1:6,500. This ratio allows our account managers to be genuinely proactive and always accessible to our clients.